Privacy Policy

Last updated: 10 August 2026

Who we are

This website is operated by INFINITY PROJECT SERVICES PTY LTD (ABN 99 600 330 425), based in Brisbane, Queensland and providing services across Australia.

Information we may collect

When you contact or deal with us, we may collect information such as your name, business or organisation, telephone number, email address, site or project details, enquiry details and other information you choose to provide to us.

Our website may also receive ordinary technical information associated with a website visit, such as browser, device, IP address and basic website usage information, depending on the website hosting, security, analytics and other services in use.

Why we collect information

We may use information you provide to respond to enquiries, prepare quotations or proposals, provide products and services, arrange installation or support, diagnose technical issues, maintain customer and supplier relationships, administer our business and comply with legal or regulatory requirements.

How information is collected

Information may be collected when you contact us by telephone, email, website enquiry, social media or in person, or when you become a customer, supplier or other business contact.

Disclosure and service providers

We do not sell customer contact information. We may disclose information where reasonably necessary to provide our services or operate our business, including to service providers that support website hosting, email, communications, IT, accounting or other business functions, and where required or authorised by law.

Storage and security

We take reasonable steps appropriate to our business to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information may be held electronically and, where relevant, in business records.

Overseas services

Some technology or online service providers used by our business may store or process information outside Australia. The countries involved can depend on the service provider and its infrastructure. We will review this policy if our website or business systems change in a way that materially affects how personal information is handled.

Access and correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date. We may need to verify your identity before responding to a request.

Privacy questions or complaints

If you have a question or concern about how Infinity Project Services has handled your personal information, please contact us using the details on our Contact page. We will review the matter and respond as reasonably practicable.

Cookies, analytics and tracking

The website may use essential cookies or similar technologies required for normal website operation. If analytics, advertising, remarketing or other non-essential tracking services are introduced, this policy and any required website notices or consent controls should be reviewed and updated before those services are relied upon.

Changes to this policy

We may update this Privacy Policy when our website, services, systems or legal obligations change. The current version will be published on this website with its latest update date.